
IPD management software for nursing homes tracks every admitted patient from bed allocation to discharge. It keeps the bed board, the in-patient record, consent forms and the final bill in one place. For a small hospital in India, it should show which beds are free right now, hold a complete clinical record, produce a discharge summary and raise one correct GST bill.
This guide is for owners and administrators of nursing homes and small hospitals with roughly 5 to 50 beds. It covers Indian record rules, bed metrics, GST on an inpatient bill, insurance paperwork and how to choose. Facts are as of October 2026.
Key Takeaways
- IPD software replaces the whiteboard and paper admission register with one live bed board that the front desk and nursing station both see.
- Indian standards expect a general consent at admission, informed consent before procedures and a discharge summary for every discharged patient.
- The Medical Council's 2002 ethics code asks for in-patient records to be kept 3 years from the start of treatment, with copies issued within 72 hours.
- Four numbers run a ward: occupancy, average length of stay, bed turnover and turnover interval. Your software should calculate them.
- Healthcare services are GST-exempt under Entry 74, but non-ICU room rent above ₹5,000 a day attracts 5% GST without input tax credit.
- Clinizy Care's Nursing Home plan (₹4,999 a month plus GST) covers up to 30 beds. The Hospital plan (₹9,999 a month plus GST) covers up to 50 beds.
- Clinizy Care is cloud-based and has no payer integration today. Ask every vendor what is live and what is on a roadmap.
What is IPD and bed management software?
IPD (in-patient department) software manages every patient who stays in a bed. It covers admission, ward rounds, nursing notes, consent, interim bills and discharge. Bed management is the part that shows the status of each bed: occupied, vacant, reserved, being cleaned or out of service.
Together they let a nursing home see occupancy live, keep one clinical record per admission and produce an itemised bill without rebuilding the stay from memory. A full hospital management system also covers OPD, pharmacy, laboratory and accounts. A nursing home usually needs both in one login.
What Indian rules expect from an in-patient record
Three documents set the expectations. The Clinical Establishments Act standard for Level 1A and 1B hospitals (CEA/Hospital-001) lists nursing homes run by MBBS doctors as a Level 1A example. The Medical Council's 2002 ethics code covers records and consent. NABH standards are voluntary accreditation criteria.
| Stage | What the document says | Source |
|---|---|---|
| Admission | "General consent for admission shall be taken." If no bed is free, refer the patient with clinical notes. NABH wants written guidance for patients when beds are unavailable. | CEA/Hospital-001 clauses 10.9 and 10.10; NABH 6th edition AAC.2 |
| Procedure consent | Informed consent in a language the patient understands, such as before invasive procedures or transfusion. Written consent before an operation. | CEA/Hospital-001 clause 10.23; NMC code 7.16 |
| Record contents | Doctor name and registration number, history, assessments, nursing notes, investigations, treatment, consents and discharge summary, on paper or digital. | CEA/Hospital-001 clause 9.2 and Annexure 7 |
| Discharge | "A Discharge summary shall be given to all patients discharged from the hospital," and also on transfer, LAMA, DAMA or death. | CEA/Hospital-001 clauses 10.24 and 10.25 |
| Retention and access | Records of indoor patients for 3 years from the start of treatment. Copies issued within 72 hours of a request. Efforts to computerise records. | NMC code 1.3.1, 1.3.2 and 1.3.4 |
Rule 9(iv) of the Clinical Establishments (Central Government) Rules, 2012 says establishments "shall maintain and provide Electronic Medical Records or Electronic Health Records of every patient" as the Central or State Government determines. The MoHFW portal lists Bihar and Uttar Pradesh among the states that adopted the Act. State rules differ, so see our Clinical Establishments Act guide.
The table comes from the CEA hospital standard and the Medical Council ethics code of 2002. The NABH 6th edition standards set no fixed retention period: standard IMS.6 says hospitals retain records "according to its requirements". The 3-year figure is a floor, and a legal case or insurer query may need longer. The Medical Council put its 2023 conduct regulations in abeyance in August 2023, so the 2002 code applies. Check for newer notifications. This is not legal advice; confirm with your adviser.
The bed is your inventory, so run it like stock
An OPD clinic sells minutes. A nursing home sells bed-days, and an empty bed earns nothing. You need to know without walking the wards which beds are occupied, which are vacant, which are reserved for an incoming admission and which are being cleaned.
A live bed board turns occupancy from a guess into a number. When the receptionist sees a free bed the moment a family walks in, you stop turning away admissions you had room for, and you stop one bed being given to two patients.
The cleaning state matters more than it looks. A bed that is vacant on paper but still dirty is not available. A separate cleaning state stops the desk promising a bed the ward cannot yet offer.
From admission to discharge: a seven-step flow
A clean in-patient flow follows the same order in every ward. Use it as a checklist when you test software.
- Open the admission against the patient record, with the treating doctor, bed type and expected stay.
- Allocate a vacant bed from the board, or reserve one for a planned admission.
- Record the general consent at admission and e-sign procedure consents before anything invasive.
- Document ward rounds, nursing notes, vitals and risk scores against the admission each shift.
- Raise interim bills during the stay, or apply a package, and route any discount through an approval.
- For surgery, schedule the operation theatre, complete the WHO Surgical Safety Checklist and file the operation notes.
- Discharge: print the summary and documents, settle one final bill, and mark the bed for cleaning before it shows as vacant.
Clinizy Care's IPD feature has screens for these steps: an admissions board with filters, a bed board with cleaning and reserved states, and an IPD clinical record with SOAP ward rounds, nursing notes and an intake and output chart. Shift assessments cover pain, Morse fall risk, Braden pressure injury risk and MUST nutrition screening. Every IPD vital gets a NEWS2 score, with alerts to the doctor and the nursing station.
Four bed numbers every owner should track
You cannot manage beds you do not measure. The first three formulas below come from the monthly report format in the IPHS 2012 guidelines for district hospitals. WHO Europe defines occupancy as utilised bed-days times 100 divided by available bed-days. The NHS Wales data dictionary gives the turnover interval.
| Metric | Formula | What it tells you |
|---|---|---|
| Bed occupancy rate (BOR) | Patient bed days ÷ (functional beds × days in the month) × 100 | How much of your capacity earns |
| Average length of stay (ALOS) | Patient bed days ÷ discharges in the month, including deaths, LAMA and absconding | How long a bed is held per patient |
| Bed turnover rate (BTR) | Discharges including deaths ÷ functional beds | How many patients each bed served |
| Turnover interval | Unoccupied beds × days in the period ÷ deaths and discharges | Days a bed sits empty between patients |
Take an illustrative month for a 20-bed nursing home: 600 available bed-days (20 × 30), 420 patient bed days and 84 discharges.
- BOR is 420 ÷ 600 × 100 = 70%.
- ALOS is 420 ÷ 84 = 5 days.
- BTR is 84 ÷ 20 = 4.2 patients per bed.
- Turnover interval is (600 − 420) ÷ 84 = about 2.1 days.
IPHS 2012 expects district hospital occupancy of "at least 80%". IPHS 2022 allows additional beds only if occupancy is above 70%. These are public-sector norms, so use them as a reference, not a target.
Decide once what "functional beds" means and keep to it. Counting licensed beds that are never staffed makes occupancy look poor. Ask any vendor how its reports calculate each figure. Our guide to clinic reports and MIS covers the wider set of numbers.
Bed changes and bed-day billing: what to test
A nursing home earns and loses money one bed-day at a time. A patient moves from ICU to a ward, or a family upgrades to a private room. Each move changes the daily room charge, and a register is where moves get written late or not at all.
Take an illustrative stay of 2 days in ICU at ₹4,000 a day, then 3 days in a general ward at ₹1,500 a day. The correct room charge is ₹12,500. If the ICU rate is carried for all five days, the bill reads ₹20,000 and the family disputes it.
Test this exact case in any software before you pay. Check how room charges post, what happens on a bed change, and whether the old bed returns to the board for cleaning. Clinizy Care's interim bills and packages let you post charges during the stay. Run a bed change in your free trial and check the room charge against your own tariff.
For the counter side, see how discharge billing works and how to stop revenue leaking through billing gaps.
GST on an inpatient bill
Under Entry 74 of CBIC Notification 12/2017-Central Tax (Rate), health care services by a clinical establishment are exempt. Cosmetic and plastic surgery is excluded unless it is restorative. So most of an inpatient bill carries no GST. The exception is room rent above ₹5,000 a day, other than ICU, which attracts 5% GST without input tax credit, as summarised by Grant Thornton after the GST Council's 47th meeting, from 18 July 2022. If some rooms cost more than that, the software must apply the 5% only to those lines.
CBIC Circular 32/06/2018-GST says food supplied to in-patients as the doctor advises is part of the composite healthcare supply, while food for visitors and attendants is taxable. Medicine sold to walk-in customers is a sale of goods, not a healthcare service. Settle the treatment of in-patient medicines and implants with your tax adviser.
Clinizy Care raises one GST bill per admission. Our GST guide for clinics and hospitals has the line-by-line detail. Tax rules change, so confirm with your chartered accountant.
Insurance and PM-JAY paperwork: general context
If you treat insured or Ayushman Bharat patients, your records become the claim. This is context only. Clinizy Care does not integrate with PM-JAY or any insurer or TPA.
The National Health Authority's PM-JAY process flow for empanelled hospitals names the working documents:
- At pre-authorisation: the filled pre-authorisation form, diagnostic reports and clinical notes, plus a photograph of the beneficiary on the hospital bed.
- At discharge: the discharge summary, clinical notes, medical scans and another photograph at discharge.
The NHA's claim adjudication FAQs add that all mandatory documents for the selected package must be uploaded with the pre-authorisation. One state health agency's claim guide warns that mismatched diagnosis or dates between the discharge summary and final bill may lead to rejection. One admission record feeding both documents lowers that risk. See the PM-JAY empanelment guide for the process.
How to choose IPD software for a nursing home
Use these questions in every demo, and ask for answers on screen.
- Does the bed board show occupied, vacant, reserved and cleaning states?
- Are consent forms and the discharge summary kept in the same admission file as the clinical record?
- Can you see occupancy and length of stay from the same data?
- How does one bill handle the GST split on room rent?
- Is there a Hindi and English interface for nursing staff?
- Is it cloud-based, where is data hosted and what happens when your connection drops?
- Is ABDM integration live today, or on a roadmap? Read our ABDM registration guide.
- How many beds, doctors and logins does the plan cover, and how are extras quoted?
- Can you run a real admission before paying?
Our HMS buying guide and cost guide go deeper. Already on software? Read how to switch without losing data.
Which Clinizy Care plan fits your beds
Prices are per month and exclude 18% GST. Every plan has a 30-day free trial with no credit card.
| Plan | Price | Beds | Doctors and logins | IPD and related features |
|---|---|---|---|---|
| Clinic | ₹1,499 | 0 | 1 doctor, 3 staff | OPD, appointments, prescriptions, GST billing and pharmacy stock, with no IPD. Right for a clinic with no beds. |
| Nursing Home | ₹4,999 | Up to 30 | 5 doctors, 10 staff | IPD admissions, bed board, discharge and one GST bill; lab orders; full pharmacy; operation theatre; consent e-sign |
| Hospital | ₹9,999 | Up to 50 | 10 doctors, 25 staff | Everything in Nursing Home, plus multi-branch management and insurance claim tracking. More beds are quoted after a short call. |
A nursing home with up to 30 beds fits the Nursing Home plan, and Nursing Home is the plan this guide is written for. Start the 30-day free trial and run one real admission through it. The pricing page has the full comparison. Related modules include lab management and pharmacy with batch and expiry. Our guide to running a nursing home efficiently covers rosters and dues.
What Clinizy Care is not
- It is cloud-based and needs an internet connection. Keep a backup connection at the nursing station.
- It holds no NABH or ISO certification. Its NABH quality pack (indicators, incident reporting, RCA and CAPA) can support preparation; see our NABH roadmap for small hospitals.
- Its ABDM modules are built and certification is pending. ABHA linking is not live today.
- It does not integrate with PM-JAY, insurers or TPAs. The Hospital plan tracks insurance claims inside the software.
- It does not give legal, tax or regulatory advice. Data is hosted in India and access is role-based.
If you admit patients to beds, the Nursing Home plan is built for that. If you only run OPD, the Clinic plan is the honest choice, and you can move up when you open beds.

