PO Delivery Follow-up
Late suppliers get chased — automatically.
Appointments · Today
Dr. SharmaThis runs on its own — no one has to remember.
A purchase order goes out to a supplier and then drops out of mind — everyone assumes the stock is on its way. But suppliers slip, shipments get delayed, and a delivery quietly sails past its expected date with nobody keeping tab. The first anyone realises is when the shelf is empty and a patient is standing at the counter waiting for a medicine that never arrived. In a small pharmacy with no dedicated procurement person, tracking which orders are outstanding and which are late is one more juggling ball that gets dropped between all the day’s other work.
Without it
A purchase order is past its expected delivery date and nobody notices until the shelf is empty and the patient is waiting.
With Clinizy Care — automatically
Clinizy Care flags purchase orders that are past their expected delivery, so your pharmacy chases the supplier before it becomes a stockout.
How it works, step by step
PO past its delivery date
Clinizy Care flags it
Supplier chased, stock arrives
Each morning, Clinizy Care checks your open purchase orders and flags any that have passed their expected delivery date, surfacing them in the app for your pharmacy or procurement staff. Each overdue PO is flagged individually, so you can see exactly which supplier to chase rather than wading through the whole order book. The point is timing: it catches the late delivery while it’s still a phone call to the supplier, not once it’s already become a stockout at the counter. Nothing about outstanding orders has to be tracked in someone’s head anymore.
Time saved
No manual tracking of outstanding POs
Money saved
Fewer stockouts from late deliveries
With overdue POs surfaced every morning, suppliers get chased before a late shipment turns into an empty shelf, so there are fewer stockouts and smoother supply. Staff stop having to remember which orders are still outstanding. Over time that usually means fewer gaps at the counter, though how much depends on how reliable your suppliers are.
Illustrative estimates based on typical India clinic benchmarks; actual results vary by clinic.
Why clinics love it
- Overdue POs surfaced every morning
- Suppliers chased before it hurts
- Smoother supply, fewer gaps
- Nothing slips between orders
Built into Clinizy Care
This is one of Clinizy Care’s 24 built-in automations — no paid add-ons. It runs on top of the Pharmacy & Inventory module. Which automations run depends on your plan; see pricing for what’s included where.
Questions, answered
Who sees the reminder?
Your pharmacy/procurement staff, so they can follow up with the supplier.
Is it per PO?
Yes — each overdue purchase order is flagged individually.
Does it contact the supplier for us?
No — it flags the overdue order in the app so your team knows exactly which supplier to follow up with. The actual chasing, by call or message, stays with your staff, who know the relationship and the context best.
How does it know a PO is late?
It compares each open purchase order against the expected delivery date recorded when the order was raised. So keeping that expected date on your POs is what lets Clinizy Care flag the ones that have slipped past it.
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