Adjust or return stock
- Admin and clinic owner
- Pharmacist
Short answer
In Clinizy Care, open Procurement. To remove damaged, expired or miscounted units, press Write off stock, choose the batch and quantity, and give a reason. To send goods back to a supplier, press Purchase return, choose the receipt and batch, and give a reason. Both are saved with a record.
Before you start
- Know the medicine, the batch and how many units to remove.
- Know why: damage, expiry, a miscount or a return to the supplier.
- For a return, have the supplier’s goods receipt in mind. It must still have a balance due.
Steps
Open any Pharmacy page, then choose Procurement in the tab bar at the top.
Tip:Admins open Pharmacy from the left menu. Pharmacists can use Point of Sale.
Press Write off stock to remove damaged, expired or miscounted units.
Step 2 of 7 Search for the medicine and choose it, then choose the batch and enter the quantity to remove.
Tip:Expired batches are listed too.
Careful:You cannot remove more than the batch holds.
Choose the reason type and write a short reason. The reason is required.
Step 4 of 7 Press Write off stock in the window to save. The batch quantity goes down and a record is kept.
Press Purchase return when you are sending goods back to a supplier.
Choose the supplier, the goods receipt and the batch, enter the quantity and a reason, then press Record return.
Step 7 of 7 Tip:The return lowers what you owe on that receipt.
Careful:You can only return against a receipt that still has a balance due.
If something goes wrong
How do I fix a wrong stock count?
Open Inventory, open the medicine and press Edit batch on the batch. Change the quantity and press Save Changes. This is a manual correction, so it does not record a sale or a purchase.
Is a write-off recorded?
Yes. Every write-off keeps a permanent record with its reason, and the batch quantity goes down at once. Check the batch and quantity before you save.
What does a purchase return do?
It removes the returned units from your stock and lowers the balance due on that goods receipt.
Related guides
Pay a supplier
Open Payables to see what you owe each supplier. Find the invoice and press Record payment on its row. Check the amount, choose how you paid, add a reference if you have one, and confirm. The balance on that invoice goes down, and a part payment is allowed.
3 minIncluded in Nursing Home and aboveRaise a purchase order
Open Procurement and press New PO. Choose the supplier, add each medicine with its quantity and rate, and create the order. Open it and press Mark as ordered. When the goods arrive, press Receive goods and enter each batch, expiry date and MRP. The stock is added to your inventory.
5 minIncluded in Nursing Home and aboveDispense medicines
Open Point of Sale from the left menu. Pick the patient or a walk-in customer, then scan or search each medicine to add it. Check the batch and quantity, enter the payment, and press Complete Sale. Stock goes down at once, and the receipt is ready to print or send.
4 minIncluded in Clinic and above
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Last updated 23 Oct 2026By the Clinizy Care product teamSee the feature page