Find a patient fast
- Admin and clinic owner
- Doctor
- Nurse
- Receptionist
- +5
Short answer
In Clinizy Care, open Patients and type a name, phone number or UHID in the search box. The list updates as you type. Check the name, age and UHID on the row, then press the patient’s name to open the record. Use the filters when the list is long.
Before you start
- Have the patient’s name, phone number or UHID ready.
- A UHID is the patient’s unique hospital ID, such as P-00123.
Steps
Open Patients from the left menu.
Type a name, phone number or UHID in the search box. The list updates as you type.
Step 2 of 6 Tip:Type at least two characters. Phone numbers match from the first digit, and a UHID must be typed in full, such as P-00123.
Check the name, age, UHID and phone on each row to be sure it is the right person.
Tip:A Possible duplicate tag means another record looks the same.
Press the patient’s name to open the record. If only one patient matches, press Enter in the search box.
Press a filter, such as Added this week, to narrow a long list.
Tip:Doctors also see My patients and Follow-up due. Nurses see Here today and Vitals pending. Roles that can open billing see With dues.
Use the buttons on a row for your next step, or press the ⋯ menu for the rest.
Step 6 of 6 Tip:On a computer, move the mouse over a row to see its buttons. Reception sees Add to OPD Queue and Book, plus Collect when the patient owes money. Doctors see Write Rx.
If something goes wrong
Can I find a patient by phone number?
Yes. Type the phone number from its first digit. You can also search by name or UHID.
What if nobody matches my search?
Check the spelling, then try the phone number. If the patient is new and you can register patients, press Register as New Patient.
Why can I not see the New Patient button?
Only roles that can register patients see it. Everyone else can still search and open records.
Related guides
Register a new patient
Open Patients, press New Patient and fill in the patient’s name, phone number, date of birth and gender. Then press Register Patient to save. The new record opens straight away with its own UHID, the patient’s unique hospital ID, so reception, the doctor and billing can all find the patient later.
3 minIncluded in Clinic and aboveCorrect a wrong patient detail
Open the patient’s record and press Edit Details. Change the wrong detail, such as the phone number, date of birth or allergies, then press Save Changes. If someone else saved the record first, Clinizy Care tells you and keeps what you typed, so nothing is lost.
3 minIncluded in Clinic and aboveRead a patient’s full record
Open Patients, search for the patient and press their name. The card on the left shows who they are and warns about allergies. On the right you will find the visit history, documents, prescriptions, lab orders, appointments and bills. You see only the parts your role needs.
4 minIncluded in Clinic and above
Was this guide helpful?
Last updated 23 Oct 2026By the Clinizy Care product teamSee the feature page